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Insight Into Influence (GST-S01)


Description
How can one person influence the opinions, behaviour and decisions of another person?
This short blended course offers some useful insights into making rapport work for you.
Content
  • Spheres of Influence
  • A Useful Model of Human Communication
  • Conscious and Unconscious: a brief workbook
  • Sensory information
  • Elicitation Webinar
  • Assignment: when would you break rapport?
  • Workshop - practising with colleagues
  • Feedback
Completion rules
  • All units must be completed